Refund Policy
🧾 Refund Policy for Clothing Purchases
We want you to love what you wear. If you're not completely satisfied with your purchase, we're here to help.
📅 Return Window
-
Items must be returned within 30 days of the purchase date.
-
Returns requested after this period may not be accepted.
👕 Eligible Items
-
Clothing must be unworn, unwashed, and in original condition with tags attached.
-
Items marked as final sale, clearance, or custom-made are not eligible for refund.
📦 How to Return
-
Please contact our customer service team at [your email or phone number] to initiate a return.
-
Include your order number, item(s) to return, and reason for return.
-
You’ll receive a return authorization and instructions for shipping.
💸 Refund Method
-
Refunds will be issued to the original payment method within 7–10 business days after we receive and inspect the returned item.
-
Shipping fees are non-refundable, unless the return is due to a defect or error on our part.
🚫 Non-Refundable Situations
-
Items returned without prior authorization.
-
Items showing signs of wear, damage, or alteration.
-
Returns received after the 30-day window.
🔁 Exchanges
-
We currently do not offer direct exchanges. Please return the item for a refund and place a new order for the desired item.